Order Processing
Our warehouse begins processing orders daily at 8:00 a.m. (PST), and packages ship from Los Angeles. Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number.

Courier & Delivery Time
We ship via UPS and USPS. Delivery times vary by location but typically take about 6–7 business days on average. Please note that delays may occur due to unforeseen factors during transit. A physical address is required, as UPS does not deliver to PO Box or FPO/DPO/APO addresses.

Shipping Costs & Destinations
For U.S. residents, a flat shipping rate of $6.99 applies. Rates may vary for certain regions such as Hawaii and Alaska. Free shipping is offered on all orders over $70. International shipping outside the U.S. is currently unavailable; we hope to offer worldwide shipping as soon as possible.

Tracking Your Order
You will receive a shipping confirmation email once your order ships. Use the tracking number provided in that email, or find it in the "My Account" page. Our primary courier is UPS.

Package Marked Delivered but Not Received
If your tracking shows delivery but you have not received your package, please contact our customer service as soon as possible via the [Contact Us] page at the bottom of the website. Please note that the customer is responsible for missing packages resulting from an incorrect address provided at checkout.

Damaged Items
We sincerely apologize if your order arrives damaged. Please email three photos to help@bclinkcorp.com:

1. The exterior packaging showing the tracking number on the shipping label
2. All items inside the original packaging
3. The damaged item itself

Compensation may not be offered if these photos are not provided. Please take the photos before discarding any packaging. Thank you for your cooperation.

Missing or Incorrect Items
If you are missing an item or received a product you did not order, please contact our customer service through the [Contact Us] page and include a photo of all items received. We will respond as soon as possible after verifying with our warehouse. In some cases we may need to retrieve the package, so please keep the items unopened and in their original condition.